Literally, the thinnest walls of any hotel I have ever stayed in. Luxury Suite, brightly decorated rooms, with 1 King Bed and comfortable double sofa bed or 2 Queen Beds. Rooms open to balconies. Make your family vacation in Mexico truly memorable with a stay at the Royalton Riviera Cancun. Taxes and fees that are shown are estimates only. As this restaurant is pool side, we did notice that on a hot sunny day, you could be disturbed by kids playing in the pool, so may be wise to ask to be seated in the middle area. ... You may want to take advantage of the online room selection option that Royalton Riviera Cancun offers. One came down through between lights and walls and started walking around. This was my very first all inclusive and I must say. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Sky weddings and weddings gazebos — located on the beach and in the resort's tranquil garden — offer an unforgettably romantic backdrop for your special day. 2. Save time and money with the Riviera Cancun experts. The booths are spread out in the resort: one in the family pool splash pad area, one in the hideaway, one next to the reception, one near the gift shops. Long story short, Jimena De La Mora.... You are AWESOME! once you land in cancun airport there are people wearing orange golf shirts, with clipboards with your names and after a 20min bus ride you're at the beautiful resort. Vacation Store Miami offers All Inclusive Vacations at unbelievable discounts on an extensive selection of resorts in the Caribbean. The middle building 6 and the main lobby and where most of the restaurants are is where all the action is. I would come back in a heartbeat, but as I'm still kinda young (29) there are so many other places i would like to travel to. There had been other complaints and calls about this too - not just our room. I can not comment too much on the other pools, apart from when we rarely visited the kids pool, we always found a spot and then just located the towel areas without any issues. Great service, and friendly smiles. Alfonso L, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. The Sports bar was great, just very busy and in our opinion, understaffed. Hideaway Riviera Cancun built in 2015 Hideaway Saint Lucia & Negril, Jamaica were both built in 2017 Antigua Royalton but not Hideaway refurbished & opened 2019 Here are the factors that made Hideaway Riviera Cancun better than Negril, Saint Lucia & Antigua: 1. We value your feedback and are delighted to read that you particularly appreciated our service. The cons. Basically it is show available rooms for yore reservation to purchase for $10 per day. Thank you, thank you, thank you! Dear RyowidnesThank you for sharing your feedback on Tripadvisor. One night coming back after the show. Prior to us getting on the plan I felt so unprepared. Choose from the Resort or Diamond Clubâ¢ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Hideaway at Royalton Riviera Cancun adults only all inclusive honeymoon, vacation and wedding packages made easy. I’m appreciative of the fact that the hotel is family orientated so adjoining room use is common, but it was such a struggle to get to sleep. The staff at the Diamond club beach bar were also excellent, Rogelio and Marco always greeted us with a smile and we really enjoyed relaxing having a drink here as it was never crowded.We can not comment on the evening entertainment, we never really experience much, just a passing view on our way back to the room after our evening meal. Located within a short drive (about twenty minutes) from the Cancun airport sits this huge and beautiful resort! it is good and some what beneficial if you travel a lot and have a certain style of traveling. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport. So I’d dread to think what it’d be like during the peak of summer.All in all, it you’re willing to pay A LOT of money - I’m sure this hotel is an amazing experience.In terms of standard and quality in comparison to what we received last year, I wouldn’t return again to this hotel and I’m disappointed with the experience. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Room Selection costs a few dollars, so I reached out to the hotel to make sure that we could continue to keep the same room selected, at no additional charge. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. this was our first all inclusive and was recommended by friends. Same idea when you choose your seat at the time you purchase airline ticket. We were offered upgrades to the room already booked and pre-seleted on the Royalton room selector, which we declined. Pool waiters were attentive and really friendly.Weather was amazing.Most of the restaurants had good food- not the best I’ve ever tasted at an all inclusive but overall good.Closeness to the airport. Scuba diving and snorkelling are popular, so pack an underwater camera. Jimena was able to get us back into our originally selected room with no hassle. Don't worry theres so much to do you would never! more. The lobby bar was a nice alternative, but again I think that this was understaffed of an evening and the bar staff never stopped trying to serve everyone. This sprawling resort’s got lots to keep you busy. 5. the question is....l are you getting use of those discounts enough to compensate you for paying into it. entertainment: everyday the resort puts out a "schedule" so you don't get bored. rooms: I would recommend always picking oceanview/poolview. On the Royalton website under accommodations, you can find a room selection page. Over our two week stay, we found that the our favourite spot was alway available by the pool, without the need to get to the pool early The pool attendants greeted us to offer towels if they were not already there. See 14,671 traveler reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Treat yourself to the delights of Royalton's All-In Luxury® concept. 1. Royalton Riviera Cancun awarded in national Architectural Design Competition Royalton Punta Cana Wins the Golden Apple Award for the Second Year in a Row Royalton Luxury Resorts partners with popular comedy brand Just For Laughs to present the first-ever edition of “Just For Laughs Resort Week” Do your research, read up on some online and then when you get there talk to a few sales reps and book with one you like and the tour that best suits your requirements. With that said, we are scheduled to return to Royalton Cancun/Riviera Maya in January. Other amenities include iron and board, coffee/tea maker, and hairdryer. Explore the map and select your desired location. Room service menu is also limited and will take a good 1 hr to get to you. Please see our partners for more details. This hotel lived up to our expectations and was money well spent. Hunters was also very good on the two occasions we eat there, but we definitely preferred the outsides eating area to the inside - better service and never felt rushed in comparison - Pedro and Balam ensured we were given excellent service. here's a list of the restaurants:1. gourmet marche: buffet style2: zen: jap3: hunters: steak house4: agave: mexican 5: Caribbean grill: seafoodthere is two other ones at the hideaway section which we never went to, armillo and dornino? man this way of traveling is so easy!! I mean if you don't mind and don't stay in the room all the time its ok. We were 2 adults staying in November for 2 weeks in the normal part of the hotel - we personally didn't think we were treated any differently to the Diamond Club guests, all the service we received was excellent. overall, I had an amazing time. Royalton Riviera Cancun Resort & Spa is an ideal setting for romance, whether it's a honeymoon, an anniversary or just a quiet getaway. A warm reception and chilled cocktail set the tone for an extravagant vacation. We did have an issue with the toilet in our room which was mended but still stopped working on a daily basis, my husband would mend it but at the start of the second week I rang maintenance and explained the situation saying we weren't prepared to do that anymore, Angelina who was extremely helpful assured me it would be mended whilst we were out and would not break again and it didn't.We didn't have an issue with the pools, didn't think they were cold and don't think anybody else could have either as there was always plenty people milling about in the pool.My one and only comment I will make is the noise, it is quite a noisy hotel, there is a lot of weddings held at this hotel, which of course means lots of large family groups who seem to think they have the right to appear at any point then spend ages re-arranging furniture so that they can sit together. 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